---
title: I did not receive a confirmation email after purchase or have not received any emails pertaining to this course.
description: Please confirm the email address you used when registering for your Roundtable account — this is the address where all communications will be sent.  Occasionally, emails from us may accidentally be ma
---

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# I did not receive a confirmation email after purchase or have not received any emails pertaining to this course.

Please confirm the email address you used when registering for your Roundtable account — this is the address where all communications will be sent. 

Occasionally, emails from us may accidentally be marked as spam, so be sure to check your spam folder, and add [hello@roundtable.org](mailto:hello@roundtable.org) to your email provider’s safe sender list. 

If you still find that you haven’t received any communications from us within 24 hours of your purchase, please get in touch with us as soon as possible to ensure we have time to address your issue. Please see the Contact Us section of our [Help page](https://roundtable.org/need-help?hsLang=en) to find the method of contact that works best for you. 

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